Students’ Perspectives on the Educational Benefits of ChatGPT: A Quantitative Exploration

Davinder Kaur; Vartika Kapoor

doi:10.24310/ijtei.112.2025.21927

Authors

Davinder Kaur Symbiosis International (Deemed University), Pune, India https://orcid.org/0000-0002-2909-6806
Vartika Kapoor Symbiosis International (Deemed University), Pune, India https://orcid.org/0000-0002-6611-5025

DOI:

https://doi.org/10.24310/ijtei.112.2025.21927

Keywords:

Artificial intelligence, ChatGPT, Benefits, Confirmatory factor analysis, Exploratory factor analysis, Students

Abstract

The objective of this study is to quantitatively analyse the benefits and incentives of using ChatGPT from students’ perspectives. An initial pool of items encompassing various benefits of ChatGPT for students, has been generated on the basis of extant literature. To validate the benefits quantitatively, primary data has been collected using structured questionnaires from 515 students studying in higher educational institutions (HEIs) of Delhi – National Capital Region (NCR), India. Exploratory factor analysis (EFA) was performed to uncover the underlying structure of perceived benefits of using ChatGPT. Further, confirmatory factor analysis (CFA) was employed to confirm the factor structure and ensure the reliability and validity of the identified categories of benefits. The findings indicate six key categories, namely “Learning Support”, “Content Generation”, “Knowledge Acquisition”, “Personalized Learning”, “Academic Writing”, and “Efficiency”. Each category reflects different aspects of how ChatGPT enhances the educational experience for students. The study aims to tools in education by providing empirical evidence on the specific benefits of ChatGPT. Practically, the study provides valuable insights for educators, academic institutions, and policymakers on how to effectively integrate ChatGPT and similar AI tools into the curriculum.

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Author Biographies

Davinder Kaur, Symbiosis International (Deemed University), Pune,

Symbiosis Law School, Pune, India
Symbiosis International (Deemed University), Pune, India

Vartika Kapoor, Symbiosis International (Deemed University), Pune,

Symbiosis Centre for Management Studies, Noida, India
Symbiosis International (Deemed University), Pune, India

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