A cross-sectional study on Zoom fatigue and satisfaction with online learning among Filipino nursing students

Authors

  • Mary Kristine Q. Amboy West Visayas State University Philippines https://orcid.org/0000-0003-3962-9810
  • Maylin P. Habaña West Visayas State University Philippines
  • Liza Marie M. Ramirez West Visayas State University Philippines
  • Marianne G. Sotelo West Visayas State University Philippines
  • Ayesha C. Penuela West Visayas State University Philippines https://orcid.org/0000-0002-2220-9580
  • Ryan Michael F. Oducado West Visayas State University Philippines https://orcid.org/0000-0001-9107-3069

DOI:

https://doi.org/10.24310/innoeduca.2023.v9i1.15402

Keywords:

fatigue, nursing students, online learning, videoconferencing, Zoom

Abstract

This study determined the associations between Zoom fatigue and satisfaction with online learning among nursing students in a higher institution of learning in the Philippines. A cross-sectional research design was employed and a web-based survey using two self-report measures was conducted in 2021. Descriptive statistics, Pearson's correlation, and linear regression were used to analyze the responses of 408 student respondents. The sample demonstrated high levels of Zoom fatigue and low to average online learning satisfaction. There was a significant difference in the Zoom fatigue levels between male and female students. Higher Zoom fatigue levels predicted reduced online learning satisfaction. This study underscores that online learning and virtual meetings have a likely negative impact on students' online learning experiences. Nursing schools may need to reconsider the existing learning and teaching strategies and start measures that will foster more meaningful and positive experiences in the virtual learning environment.

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

Author Biographies

Mary Kristine Q. Amboy, West Visayas State University

West Visayas State University, College of Nursing

Maylin P. Habaña, West Visayas State University

West Visayas State University, College of Nursing

Liza Marie M. Ramirez, West Visayas State University

West Visayas State University, College of Nursing

Marianne G. Sotelo, West Visayas State University

West Visayas State University, College of Nursing

Ayesha C. Penuela, West Visayas State University

West Visayas State University, College of Nursing

Ryan Michael F. Oducado, West Visayas State University

West Visayas State University, College of Nursing

References

Abbasi, S., Ayoob, T., Malik, A., & Memon, S. I. (2020). Perceptions of students regarding e-learning during Covid-19 at a private medical college. Pakistan Journal of Medical Sciences, 36(COVID19-S4), S57-S61. http://dx.doi.org/10.12669/pjms.36.COVID19-S4.2766

Amponsah, S., van Wyk, M., Kolugu, M. (2021). Academic experiences of “Zoom Fatigue” as a virtual streaming phenomenon. International Journal of Web-based Learning and Teaching Technologies, 17(6), 1-16. http://dx.doi.org/10.4018/IJWLTT.287555

Atmaca, Ç., R?zao?lu, F., Türkdo?an, T., & Yayl?, D. (2020). An emotion focused approach in predicting teacher burnout and job satisfaction. Teaching and Teacher Education, 90, 103025. https://doi.org/10.1016/j.tate.2020.103025

Baber, H. (2020). Determinants of students’ perceived learning outcome and satisfaction in online learning during the pandemic of COVID19. Journal of Education and E-Learning Research, 7(3), 285-292. https://doi.org/10.20448/journal.509.2020.73.285.292

Badia, A., Garcia, C., & Meneses, J. (2019). Emotions in response to teaching online: Exploring the factors influencing teachers in a fully online university. Innovations in Education and Teaching International, 56(4), 446-457. https://doi.org/10.1080/14703297.2018.1546608

Bailenson, J. (2021). Nonverbal overload: A theoretical argument for the causes of zoom fatigue. Technology, Mind, and Behavior, 2(1). https://doi.org/10.1037/tmb0000030

Bailey, D. (2021). Interactivity during Covid-19: mediation of learner interactions on social presence and expected learning outcome within videoconference EFL courses. Journal of Computers in Education, 9, 291-313. https://doi.org/10.1007/s40692-021-00204-w

Bennett, A. A., Campion, E. D., Keeler, K. R., & Keener, S. K. (2021). Videoconference fatigue? Exploring changes in fatigue after videoconference meetings during COVID-19. Journal of Applied Psychology, 106(3), 330-344. http://dx.doi.org/10.1037/apl0000906

Bowser, A. S., Kazakoff, M. A., Scott, P. W., & Dunbar-Jacob, J. (2022). Nursing students' dissatisfaction with course organization and student engagement in remote learning 1 year Post-COVID-19 restrictions. Nurse Educator, 47(3), 68-72. https://doi.org/10.1097/NNE.0000000000001175

Cantero Téllez, R., Romero Galisteo, R. P., & Rodriguez Bailón, M. (2022). Personal and teaching factors related to university professors’ stress levels in the face of COVID-19. Innoeduca. International Journal of Technology and Educational Innovation, 8(1), 102-110. https://doi.org/10.24310/innoeduca.2022.v8i1.11920

Chogo, P. J. (2020). An evaluation of higher education students online learning experience. International Journal of Scientific and Research Publications, 10(6), 926-933. https://doi.org/10.29322/IJSRP.10.06.2020.p102111

Colomo Magaña, E., Cívico Ariza, A., Ruiz Palmero, J., & Sánchez Rivas, E. (2021). Problematic use of ICTs in trainee teachers during COVID-19: A sex-based analysis. Contemporary Educational Technology, 13(4), ep314. https://doi.org/10.30935/cedtech/10988

Corell-Almuzara, A., López-Belmonte, J., Marín-Marín, J. A., & Moreno-Guerrero, A. J. (2021). COVID-19 in the field of education: State of the art. Sustainability, 13(10), 5452. https://doi.org/10.3390/su13105452

Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571. https://doi.org/10.1287/mnsc.32.5.554

Darshana, J. D. (2021). Dissonance of the self: applying the philosophy of Patañjali’s Yogas?tra to the effects of prolonged engagement in virtual synchronous platforms (Master’s thesis). Oregon State University. https://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/8k71nq857

de Oliveira Kubrusly Sobral, J. B., Lima, D. L. F., Lima Rocha, H. A., de Brito, E. S., Duarte, L. H. G., Bento, L. B. B. B., & Kubrusly, M. (2022). Active methodologies association with online learning fatigue among medical students. BMC Medical Education, 22, 74. https://doi.org/10.1186/s12909-022-03143-x

Deniz, M. E., Satici, S. A., Doenyas, C., & Griffiths, M. D. (2022). Zoom fatigue, psychological distress, life satisfaction, and academic well-Being. Cyberpsychology, Behavior, and Social Networking, 25(5), 270-277. http://doi.org/10.1089/cyber.2021.0249

Dhir, A., Yossatorn, Y., Kaur, P., & Chen, S. (2018). Online social media fatigue and psychological wellbeing—a study of compulsive use, fear of missing out, fatigue, anxiety and depression. International Journal of Information Management, 40, 141-152. https://doi.org/10.1016/j.ijinfomgt.2018.01.012

Döring, N., Moor, K. D., Fiedler, M., Schoenenberg, K., & Raake, A. (2022). Videoconference fatigue: A conceptual analysis. International Journal of Environmental Research and Public Health, 19(4), 2061. https://doi.org/10.3390/ijerph19042061

Duke, N. N., Gross, A., Moran, A., Hodsdon, J., Demirel, N., Osterholm, E., Sunni, M., & Pitt, M. B. (2020). Institutional factors associated with burnout among assistant professors. Teaching and Learning in Medicine, 32(1), 61-70. https://doi.org/10.1080/10401334.2019.1638263

Dutta, S., Ambwani, S., Lal, H., Ram, K., Mishra, G., Kumar, T., & Varthya, S. B. (2021). The satisfaction level of undergraduate medical and nursing students regarding distant preclinical and clinical teaching amidst COVID-19 across India. Advances in Medical Education and Practice, 2(12), 113-122. https://doi.org/10.2147/AMEP.S290142

Egcas, R. A., Oducado, R. M. F., Visperas, J., Cleofas, J. S. R., & Lausa, S. M. (2021). After over a year of pandemic: Mental well-being and life satisfaction of Filipino college students. Pertanika Journal of Social Sciences & Humanities, 29(4), 2401-2416. https://doi.org/10.47836/pjssh.29.4.17F

Elshami, W., Taha, M. H., Abuzaid, M., Saravanan, C., Al Kawas, S., & Abdalla, M. E. (2021). Satisfaction with online learning in the new normal: perspective of students and faculty at medical and health sciences colleges. Medical Education Online, 26(1), 1920090. https://doi.org/10.1080/10872981.2021.1920090

Fan-Chen, T., Cheng, T., Pei-Ling, Y., Huang, T., & Teng, C. (2019). Media richness, social presence and loyalty to mobile instant messaging. Industrial Management & Data Systems, 119(6), 1357-1373. http://dx.doi.org.ezproxy.liberty.edu/10.1108/IMDS-09- 2018-0415

Fauville, G., Luo, M., Queiroz, A. C. M. and Bailenson, J. N., & Hancock, J. (2021a). Zoom exhaustion & fatigue scale. Computers in Human Behavior Reports, 4, 100119. https://doi.org/10.1016/j.chbr.2021.100119

Fauville, G., Luo, M., Queiroz, A. C. M., Bailenson, J. N., & Hancock, J. (2021b). Nonverbal mechanisms predict zoom fatigue and explain why women experience higher levels than men. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3820035

Galván Orozco, A., López Pérez, O., Chávez López, J. K., & Contreras López, E. X. (2022). Virtual learning environments: Social networks for learning at university. Innoeduca. International Journal of Technology and Educational Innovation, 8(1), 91-101. https://doi.org/10.24310/innoeduca.2022.v8i1.12340

Gopal, R., Singh, V., & Aggarwal, A. (2021). Impact of online classes on the satisfaction and performance of students during the pandemic period of COVID 19. Education and Information Technologies, 26(6), 6923-6947. https://doi.org/10.1007/s10639-021-10523-1

Guillasper, J. N., Soriano, G. P., & Oducado, R. M. F. (2020). Psychometric properties of ‘attitude towards e-learning scale’among nursing students. International Journal of Educational Sciences, 30(1-3), 1-5. https://doi.org/10.31901/24566322.2020/30.1-3.1135

Guillasper, J. N., Oducado, R. M. F., & Soriano, G. P. (2021). Protective role of resilience on COVID-19 impact on the quality of life of nursing students in the Philippines. Belitung Nursing Journal, 7(1), 43-49. https://doi.org/10.33546/bnj.1297

Hacker, J., vom Brocke, J., Handali, J., Otto, M., & Schneider, J. (2020). Virtually in this together – how web-conferencing systems enabled a new virtual togetherness during the COVID-19 crisis. European Journal of Information Systems, 29(5), 1-22. https://doi.org/10.1080/0960085x.2020.1814680

Halupa, C., & Bolliger, D. U. (2020). Technology fatigue of faculty in higher education. Journal of Education and Practice, 11(18). https://doi.org/10.7176/JEP/11-18-02

Jiang, M. (2020). The reason Zoom calls drain your energy. https://www.bbc.com/worklife/article/20200421-why-zoom-video-chats-are-so-exhausting

Johnson, B. (2021). Video meetings in a pandemic era: Emotional exhaustion, stressors, and coping (Doctoral dissertation). Antioch University. https://aura.antioch.edu/cgi/viewcontent.cgi?article=1635&context=etds

Kingsley-Westerman, C. Y., Reno, K. M., & Heuett, K. B. (2015). Delivering Feedback: Supervisors’ Source Credibility and Communication Competence. International Journal of Business Communication, 55(4), 526-546. https://doi.org/10.1177/2329488415613338

Kobayashi, M. (2017). Students' media preferences in online learning. Turkish Online Journal of Distance Education, 18(3), 1. https://doi.org/10.17718/tojde.328925

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610. https://doi.org/10.1177/001316447003000308

Lawson, S. (2020). Are schools forcing students to install spyware that invades their privacy as a result of the Coronavirus lockdown? https://www.forbes.com/sites/seanlawson/2020/04/24/are-schools-forcing-students-to-install-spyware-that-invades-their-privacy-as-a-result-of-the-coronavirus-lockdown/?sh=675a3662638d

Massner, C. K. (2021). The use of videoconferencing in higher education. In F. Pollák, J. Soviar & R. Vavrek (Eds.), Communication Management. IntechOpen. https://doi.org/10.5772/intechopen.99308

Montag, C., Rozgonjuk, D., Riedl, R., & Sindermann, C. (2022). On the associations between videoconference fatigue, burnout and depression including personality associations. Journal of Affective Disorders Reports, 10, 100409. https://doi.org/10.1016/j.jadr.2022.100409

Moralista, R. B., Oducado, R. M. F., Robles, B. R. G., & Rosano, D. A. (2022). Determinants of zoom fatigue among graduate students of teacher education program. International Journal of Emerging Technologies in Learning, 17(13), 176-185. https://doi.org/10.3991/ijet.v17i13.31511

Moreno Guerrero, A. J., Marín Marín, J. A., Parra González, M. E., & López Belmonte, J. (2022). Computer in education in the 21st century. A scientific mapping on the literature in Web of Science. Campus Virtuales: Revista Científica Iberoamericana De Tecnología Educativa, 11(1), 201-223. https://doi.org/10.54988/cv.2022.1.1019

Moreno-Guerrero, A. J., Soler-Costa, R., Marín-Marín, J. A., & López-Belmonte, J. (2021). Flipped learning and good teaching practices in secondary education. Comunicar, 29(68), 107-117. https://doi.org/10.3916/C68-2021-09

Nambiar, D. (2020). The impact of online learning during COVID- 19: Students’ and teachers’ perspective. The International Journal of Indian Psychology, 8(2), 783-793. https://doi.org/10.25215/0802.094

Nurhidayati, T., Rahayu, D., & Alfiyanti, D. (2021). Nursing students’ coping for burnout and fatigue online learning during coronavirus disease 2019 pandemic. Open Access Macedonian Journal of Medical Sciences, 9(T4), 92-96. https://doi.org/10.3889/oamjms.2021.5857

Oducado, R. M. F., Amboy, M. K. Q., Penuela, A. C., Dela Rosa, R. D., Fajardo, M. T. M., & Temelo, D. R. F. (2022a). Instructor’s caring behaviors, burnout, satisfaction, and academic performance of nursing students in online education and pandemic era. Frontiers of Nursing.

Oducado, R. M. F., Dequilla, M. A. C. V., & Villaruz, J. F. (2022b). Factors predicting videoconferencing fatigue among higher education Faculty. Education and Information Technologies, 27, 9713-9724. https://doi.org/10.1007/s10639-022-11017-4

Oducado, R. M. F., Fajardo, M. T. R., Parreño-Lachica, G. M., Maniago, J. D., Villanueva, P. M. B., Dequilla, M. A. C. V., Montaño, H. C., & Robite, E. E. (2022c). Is videoconference “Zoom” fatigue real among nursing students? Journal of Loss and Trauma, 27(5), 490-492. https://doi.org/10.1080/15325024.2021.1950987

Oducado, R. M. F., Villaruz, J. F., Dequilla, M. A. C. V., & Parreño-Lachica, G. M. (2022d). Zoom fatigue and mental well-being among school executives. Journal of Loss and Trauma, 27(4), 393-394. https://doi.org/10.1080/15325024.2021.2002617

Oducado, R. M. (2021). New normal in nursing education: Sophomore students’ expectations of and readiness for online learning in the era of COVID-19 pandemic. International Journal of Caring Sciences, 14(2), 1170-1177. https://doi.org/10.31219/osf.io/uyda6

Oducado, R. M. F., & Estoque, H. (2021). Online learning in nursing education during the COVID-19 pandemic: Stress, satisfaction, and academic performance. Journal of Nursing Practice, 4(2), 143-153. https://doi.org/10.30994/jnp.v4i2.128

Oducado, R. M. F., Fajardo, M. T. R., Parreño-Lachica, G. M., Maniago, J. D., Villanueva, P. M. B., Dequilla, Ma. A. C. V., Montaño, H. C., & Robite, E. E. (2021). Predictors of videoconference fatigue: Results from undergraduate nursing students in the Philippines. Asian Journal for Public Opinion Research, 9(4), 310-330. https://doi.org/10.15206/ajpor.2021.9.4.310

Oducado, R. M. F., & Soriano, G. P. (2021). Shifting the education paradigm amid the COVID 19 pandemic: Nursing students’ attitude to E learning. Africa Journal of Nursing and Midwifery, 23(1). https://doi.org/10.25159/2520-5293/8090

Organization for Economic Cooperation and Development. (2009), “Gender matters?” in Equally prepared for life?: How 15-year-old boys and girls perform in school. OECD Publishing. https://doi.org/10.1787/9789264064072-2-en

Öztürk, G., Karamete, A., & Çetin, G. (2020). The relationship between pre-service teachers’ cognitive flexibility levels and techno-pedagogical education competencies. International Journal of Contemporary Educational Research, 7, 40-53. https://doi.org/10.33200/ijcer.623668

Pettersson, F. (2018). On the issues of digital competence in educational contexts – a review of the literature. Educational Informational Technology, 23, 1005-1021. https://doi.org/10.1007/s10639-017-9649-3

Peytcheva-Forsyth, R., Yovkova, B., & Aleksieva, L. (2018, December). Factors affecting students’ attitudes towards online learning-The case of Sofia University. AIP conference proceedings, 2048(1), 020025. AIP Publishing LLC. https://doi.org/10.1063/1.5082043

Ranadewa, D. U. N., Gregory, T. Y., Boralugoda, D. N., Silva, J. A. H. T., & Jayasuriya, N. A. (2021). Learners’ satisfaction and commitment towards online learning during COVID-19: A concept paper. Vision: The Journal of Business Perspective, 0(0), 097226292110567. https://doi.org/10.1177/09722629211056705

Reisinger, T. (2020). Zoom security: I’ve researched problems with video conferencing for years – here’s what you need to know. https://theconversation.com/zoom-security-ive-researched-problems-with-video-conferencing- for-years-heres-what-you-need-to-know-136330

Romero Andonegui, A., Tejada Garitano, E., López de la Serna, A., & Bilbao Quintana, N. (2021). Diversity of technological use in university students; the academic vs. the personal. Innoeduca. International Journal of Technology and Educational Innovation, 7(1), 19-30. https://doi.org/10.24310/innoeduca.2021.v7i1.7868

Salhab, R. (2022). Zoom or not to zoom: Students’ attitudes towards using zoom at PTUK. Journal of Southwest Jiaotong University, 57(1), 488-50. https://doi.org/10.35741/issn.0258-2724.57.1.45

Sasmal, S., & Roy, M. (2021). Perception of undergraduate nursing students regarding e-learning during COVID-19 pandemic in West Bengal. International Journal of Community Medicine and Public Health, 8(4), 1892-1898. http://dx.doi.org/10.18203/2394-6040.ijcmph20211251

Shoshan, H. N., & Wehrt, W. (2022). Understanding “Zoom fatigue”: A mixed?method approach. Applied Psychology, 71(3), 827-852. https://doi.org/10.1111/apps.12360

Stevenson, D. (2022). Academic burnout in nursing school. Nursing, 52(3),60-61. https://doi.org/10.1097/01.nurse.0000820056.95100.26

Sveinsdóttir, H., Flygenring, B. G., Svavarsdóttir, M. H., Thorsteinsson, H. S., Kristófersson, G. K., Bernharðsdóttir, J., & Svavarsdóttir, E. K. (2021). Predictors of university nursing students burnout at the time of the COVID-19 pandemic: A cross-sectional study. Nurse Education Today, 106, 105070. https://doi.org/10.1016/j.nedt.2021.105070

Sánchez, S. P., Lampropoulos, G., & López-Belmonte, J. (2022). Comparing gamification models in higher education using face-to-face and virtual escape rooms. NAER: Journal of New Approaches in Educational Research, 11(2), 307-322. https://doi.org/10.7821/naer.2022.7.1025

Søraker, J. H. (2012). Virtual worlds and their challenge to philosophy: understanding the “intravirtual” and the “extravirtual”. Metaphilosophy, 43(4), 499-512. https://doi.org/10.1111/j.1467-9973.2012.01755.x

Strong, R., Irby, T. L., Wynn, J. T., & McClure, M. M. (2012). Investigating students' satisfaction with eLearning courses: The effect of learning environment and social presence. Journal of Agricultural Education, 53(3), 98-110. https://doi.org/10.5032/jae.2012.03098

Tang, Y., & Hew, K. (2019). Emoticon, emoji, and sticker use in computer-mediated communication: A review of theories and research findings. International Journal of Communication, 13(2019), 1-27. https://doi.org/10.1007/978-981-10-8896-4_16

Tanupabrungsun, S., & Hemsley, J. (2018). Studying celebrity practices on Twitter using a framework for measuring media richness. Social Media + Society, 4(1), 205630511876336. https://doi.org/10.1177/2056305118763365

Torras Virgili, M. E. (2021). Emergency Remote Teaching: ICT applied to education during confinement by COVID-19. Innoeduca. International Journal of Technology and Educational Innovation, 7(1), 122-136. https://doi.org/10.24310/innoeduca.2021.v7i1.9079

Vandenberg, S., & Magnuson, M. (2021). A comparison of student and faculty attitudes on the use of Zoom, a video conferencing platform: A mixed-methods study. Nurse Education in Practice, 54, 103138. https://doi.org/10.1016/j.nepr.2021.103138

Wang, Q., Sun, W., & Wu, H. (2022). Associations between academic burnout, resilience and life satisfaction among medical students: a three-wave longitudinal study. BMC Medical Education, 22(1), e248. https://doi.org/10.1186/s12909-022-03326-6

Wei, H.-C., & Chou, C. (2020). Online learning performance and satisfaction: do perceptions and readiness matter? Distance Education, 41(1), 48-69. https://doi.org/10.1080/01587919.2020.1724768

Williams, N. (2021). Working through COVID-19: “Zoom” gloom and “Zoom” fatigue. Occupational Medicine, 71(3), 164. https://doi.org/10.1093/occmed/kqab041

Downloads

Published

2023-06-01

How to Cite

Q. Amboy, M. K. ., P. Habaña, M. ., M. Ramirez, L. M., G. Sotelo, M., C. Penuela, A., & F. Oducado, R. M. (2023). A cross-sectional study on Zoom fatigue and satisfaction with online learning among Filipino nursing students. Innoeduca. International Journal of Technology and Educational Innovation, 9(1), 53–66. https://doi.org/10.24310/innoeduca.2023.v9i1.15402

Issue

Section

Articles