Children-in-law and Conflictual Dynamics in the Business Family
DOI:
https://doi.org/10.24310/ejfb.15.1.2025.20899Keywords:
Family business dynamics, Children-in-law integration, Social identity theory, Conflictual dynamicsAbstract
This study explores the emotional and relational experiences of in-laws in family businesses—an under-researched area in the family business literature. Drawing on Social Identity Theory (SIT), the research investigates whether in-laws working in Italian family SMEs experience a recurring pattern of perceived exclusion, identity frustration, and career dissatisfaction. Based on survey data collected from 158 in-laws working in Italian family firms, the study identifies a multifactorial configuration comprising five interrelated factors: perceived unfair treatment by the founder and siblings-in-law, identity frustration, career dissatisfaction, and intention to leave the family business. These factors are significantly and positively correlated, and all are negatively associated with self-categorization as a family member. Gender differences also emerged, with sons-in-law reporting higher frustration and stronger self-categorization compared to daughters-in-law. By applying SIT to intra-family dynamics, this study extends existing theory to examine how ambiguous identity and group membership shape in-law experiences. The findings highlight the need for more inclusive governance and integration strategies in family firms to prevent disengagement and conflict.
Downloads
Metrics
Publication Facts
Reviewer profiles N/A
Author statements
Indexed in
-
—
- Academic society
- N/A
- Publisher
- Uma Editorial, University of Malaga (Spain)
References
AIDAF (2024). 15° Osservatorio AUB 2023 https://www.aidaf.it/cattedra-aidaf-osservatorio-aub/#AUB
Alderson, K. (2015), Conflict management and resolution in family-owned businesses: A practitioner focused review. Journal of Family Business Management, 5(2), 140-156. https://doi.org/10.1108/JFBM-08-2015-0030
Alvarado, C., & Euwema M. (2024). Conflict. In Elgar Encyclopedia of Family Business. Cheltenham, UK: Edward Elgar Publishing. Retrieved Dec 17, 2024, from https://doi.org/10.4337/9781800888722.ch11
APA - American Psychiatric Association (2013). Diagnostic and Statistical Manual of Mental Disorders (5th ed.). American Psychiatric Publishing.
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review, 14(1), 20–39. https://doi.org/10.2307/258189
Beer, M. (2023). Developing a sustainable high-commitment, high-performance system of organizing, managing, and leading: An actionable systems theory of change and development. Research in Organizational Change and Development, 95–128. Emerald Publishing Limited. http://dx.doi.org/10.1108/S0897-301620220000030006
Biasetti, C., Ferrari, F., Franciosi, F., & Venturelli, M. C. (2009). Il futuro della mia impresa. Economia & Management Serie. FrancoAngeli.
Calvo, F., Karras, B. T., Phillips, R., Kimball, A. M., & Wolf, F. (2003). Diagnoses, syndromes, and diseases: A knowledge representation problem. AMIA ... Annual Symposium Proceedings. AMIA Symposium, 802. https://pmc.ncbi.nlm.nih.gov/articles/PMC1480257/
Carmon, A. F., Miller, A. N., Raile, A. N. W., & Roers, M. M. (2010). Fusing family and firm: Employee perceptions of perceived homophily, organizational justice, organizational identification, and organizational commitment in family businesses. Journal of Family Business Strategy, 1(4), 210–223. http://dx.doi.org/10.1016/j.jfbs.2010.10.003
CENSIS (2024). 58° Rapporto sulla situazione sociale del Paese/2024, Francoangeli.
Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445. https://doi.org/10.1037/0021-9010.86.3.425
Colquitt, J. A., Scott, B. A., Rodell, J. B., Long, D. M., Zapata, C. P., Conlon, D. E., & Wesson, M. J. (2013). Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. Journal of Applied Psychology, 98(2), 199–236. https://doi.org/10.1037/a0031757
Cruz, C., Larraza-Kintana, M., Garcés-Galdeano, L., & Berrone, P. (2014). Are family firms more socially responsible? Entrepreneurship Theory and Practice, 38(6), 1295–1316. https://doi.org/10.1111/etap.12125
De Massis, A., & Foss, N. J. (2018). Advancing family business research: The promise of micro foundations. Family Business Review, 31(4), 386-396. https://doi.org/10.1177/0894486518803422
Dyer, G. W. (1986). Cultural change in family firms: Anticipating and managing business and family transitions. Jossey-Bass Inc.
Ellemers, N., Kortekaas, P., & Ouwerkerk, J. W. (1999). Self‐categorization, commitment to the group and group self‐esteem as related but distinct aspects of social identity. European Journal of Social Psychology, 29(2‐3), 371-389. https://doi.org/10.1002/(SICI)1099-0992(199903/05)29:2/3%3C371::AID-EJSP932%3E3.0.CO;2-U
Faniko, K., Ellemers, N., & Derks, B. (2022). Lack of ambition or lack of support? Diverging career experiences of men and women explain the persistence of gender bias. Journal of Applied Social Psychology, 52, 851–864. https://doi.org/10.1111/jasp.12883
Ferrari, F. (2006). La voglia di dare, l’istinto di avere. Gestione delle risorse umane e conflitti organizzativi. FrancoAngeli.
Ferrari, F. (2019). Does too much love hinder innovation? Family involvement and firms’ innovativeness in family-owned small medium enterprises (SMEs). European Journal of Family Business, 9(2), 115–127. https://doi.org/10.24310/ejfbejfb.v9i2.5388
Ferrari, F. (2019a). In the mother’s shadow: Exploring power dynamics in family business succession. Gender in Management, 34(2), 121–139. https://doi.org/10.1108/GM-07-2017-0091
Ferrari, F. (2019b). Investigating inner dynamics in family firms: A multilevel analysis. In C. Camisón & T. González (Eds.), Competitiveness, organizational management, and governance in family firms (pp. 330–355). IGI Global. https://doi.org/10.4018/978-1-7998-1655-3.ch014
Ferrari, F. (2023). Caught in the spider's web: an investigation of dysfunctional behavioural patterns in a family firm. Journal of Family Business Management, 13(3), 798-817. https://doi.org/10.1108/JFBM-09-2021-0112
Ferrari, F. (2025). All employees are equal … but some are more equal than others. Role identity and nonfamily member discrimination in family SMEs. Journal of Family Business Management, 15, 1, pp. 140-157 . https://doi.org/10.1108/JFBM-03-2024-0049
Ferrari, F. (2025a). Social identity theory and diversity management: A socio-psychological approach to inter-gender dynamics in organizations. In M. S. Bannò & G. D’Allura (Eds.), Feminist perspectives in entrepreneurship, governance, and management: Breaking barriers. Edward Elgar Publishing. http://dx.doi.org/10.4337/9781035336005.00011
Friedman, S. D. (1991). Sibling relationships and intergenerational succession in family firms. Family Business Review, 4(1), 3–20. https://doi.org/10.1111/j.1741-6248.1991.00003.x
Garcia, P. R. J. M., Sharma, P., De Massis, A., Wright, M., & Scholes, L. (2019). Perceived parental behaviors and next-generation engagement in family firms: A social cognitive perspective. Entrepreneurship Theory and Practice, 43(2), 224–243. https://doi.org/10.1177/1042258718796087
Gersick, K. F., Hampton, M. M., Lansberg, I., et al. (1997). Generation to generation: Life cycles of the family business. Harvard Business School Press.
Gómez-Mejía, L. R., Haynes, K. T., Núñez-Nickel, M., Jacobson, K. J., & Moyano-Fuentes, J. (2007). Socioemotional wealth and business risks in family-controlled firms: Evidence from Spanish olive oil mills. Administrative Science Quarterly, 52(1), 106–137. https://doi.org/10.2189/asqu.52.1.106
Greif, G. L., & Woolley, M. E. (2021). In-law relationships: Mothers, daughters, fathers, and sons. Oxford University Press.
Habbershon, T. G., Williams, M., & MacMillan, I. C. (2003). A unified systems perspective of family firm performance. Journal of Business Venturing, 18(4), 451–465. https://doi.org/10.1016/S0883-9026(03)00053-3
Hogg, M. A., & Terry, D. J. (2000). Social identity and self-categorization processes in organizational contexts. Academy of Management Review, 25(1), 121–140. https://psycnet.apa.org/doi/10.2307/259266
Kaye, K. (1992). The kid brother. Family Business Review, 5(3), 237–256.
Kellermanns, F. W., Eddleston, K. A., & Zellweger, T. M. (2012). Extending the socioemotional wealth perspective: A look at the dark side. Entrepreneurship Theory and Practice, 36(6), 1175–1182. https://doi.org/10.1111/j.1540-6520.2012.00544.x
Kidwell, R. E., Eddleston, K. A., Cater, J. J., & Kellermanns, F. W. (2013). How one bad family member can undermine a family firm: Preventing the Fredo effect. Business Horizons, 56(1), 5–12. http://dx.doi.org/10.1016/j.bushor.2012.08.004
Kim, T., & Marler, L. (2022). Are non-blood related ‘family’ members treated differently? Determinants of bifurcation bias among family members in the family firm. Journal of Family Business Management, 12(1), 136–151. https://doi.org/10.1108/jfbm-06-2020-0057
Koerner, A. F., & Fitzpatrick, M. A. (2002). Toward a theory of family communication. Communication Theory, 12(1), 70–91. https://doi.org/10.1111/j.1468-2885.2002.tb00260.x
Koerner, A. F., & Fitzpatrick, M. A. (2004). Communication in intact families. In A. L. Vangelisti (Ed.), Handbook of family communication (pp. 177–195). Lawrence Erlbaum Associates.
Labaki, R., Michael-Tsabari, N., & Zachary, R. K. (2013). Emotional dimensions within the family business: Towards a conceptualization. In L. Melin, M. Nordqvist, & P. Sharma (Eds.), Handbook of research on family business (2nd ed., pp. 809–829). Edward Elgar Publishing. https://doi.org/10.4337/9781848443228.00047
Lansberg, I. (1999). Succeeding generations: Realizing the dream of families in business. Harvard Business Review Press.
Lansberg, I., & Astrachan, J. H. (1994). Influence of family relationships on succession planning and training: The importance of mediating factors. Family Business Review, 7(1), 39–59. https://doi.org/10.1111/j.1741-6248.1994.00039.x
Lee, J., & Ok, C. (2012). Reducing burnout and enhancing job satisfaction: The critical role of hotel employees’ emotional intelligence and emotional labor. International Journal of Hospitality Management, 31(4), 1101–1112. https://doi.org/10.1016/j.ijhm.2012.01.007
Lefkowitz, J. (2023). Values and ethics of industrial-organizational psychology. Routledge. https://doi.org/10.4324/9781003212577
Leucht S. (2006). Translating research into clinical practice: critical interpretation of clinical trials in schizophrenia. International clinical psychopharmacology, 21 Suppl 2, S1–S10. https://doi.org/10.1097/01.yic.0000194382.18825.78
Maharajh, R., Dhliwayo, S. & Chebo, A.K. (2024). The influence of family dynamics on business performance: does effective leadership matter? Journal of Family Business Management, 14(3), 515-533. https://doi.org/10.1108/JFBM-04-2023-0058
Marler, L. E., Barnett, T., & Vardaman, J. M. (2019). Justice in the family firm: An integrative review and future research agenda. In F. W. Kellermanns & F. Hoy (Eds.), The Palgrave handbook of heterogeneity among family firms (pp. 589–613). Palgrave Macmillan.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/10.1016/1053-4822(91)90011-Z
Mismetti, M., Rondi, E., & Bettinelli, C. (2023). Family business system dynamics in the aftermath of in-law entry: A reflection on emotions and strategic change. Long Range Planning, 56(5). https://doi.org/10.1016/j.lrp.2022.102250
Ngo, T., Le, D., & Doan, T. (2023). Are your employees mentally prepared for the pandemic? Wellbeing-oriented human resource management practices in a developing country. International Journal of Hospitality Management, 109, 103415. https://doi.org/10.1016/j.ijhm.2022.103415
Ortiz, S. M. (2010). Competing with her mother-in-law: The intersection of control management and emotion management in sport families. Studies in Symbolic Interaction, 35, 319–344. https://doi.org/10.1108/S0163-2396(2010)0000035021
Picone, P.M., De Massis, A., Tang, Y., & Piccolo R.F. (2021). The Psychological Foundations of Management in Family Firms: Values, Biases, and Heuristics. Family Business Review, 34(1), 12–32. , doi: 10.1177/0894486520985630
Poza, E.J. and Messer, T. (2001), Spousal Leadership and Continuity in the Family Firm. Family Business Review, 14(1), 25-36. https://doi.org/10.1111/j.1741-6248.2001.00025.x
Rodriguez-Garcia, P., & Menéndez-Requejo, S. (2023). Family constitution to manage family firms’ agency conflicts. BRQ Business Research Quarterly, 26(2), 150-166. https://doi.org/10.1177/2340944420980444
Rosenblatt, P. C. (1994). Metaphors of family systems theory: Toward new constructions. Guilford Press.
Rosso, J. (2024). The role of in-laws in family business continuity: A perspective. Journal of Family Business Management, ahead-of-print. https://doi.org/10.1108/JFBM-10-2023-0265
Samara, G., & Arenas, D. (2017). Practicing fairness in the family business workplace. Business Horizons, 60(5), 647–655. https://doi.org/10.1016/j.bushor.2017.05.008
Santiago, J. (2011). The Family in Family Business: Case of the In-Laws in Philippine Businesses. Family Business Review, 24(4), 343-361. https://doi.org/10.1177/0894486511419294
Saviet, M., & Greif, G. L. (2021). Relationships between parents-in-law and in-laws of differing racial and ethnic backgrounds. Advances in Social Work, 21, 154–175. https://doi.org/10.18060/23935
Schulze, W. S., Lubatkin, M. H., & Dino, R. N. (2003). Toward a theory of agency and altruism in family firms. Journal of Business Venturing, 18, 473–490. https://doi.org/10.1016/S0883-9026(03)00054-5
Sharma, P. (2004). An Overview of the Field of Family Business Studies: Current Status and Directions for the Future. Family Business Review, 17(1), 1-36. https://doi.org/10.1111/j.1741-6248.2004.00001.x
Shepherd, D. A., & Haynie, J. M. (2009). Family business, identity conflict, and an expedited entrepreneurial process: A process of resolving identity conflict. Entrepreneurship Theory and Practice, 33(6), 1245–1264. http://dx.doi.org/10.1111/j.1540-6520.2009.00344.x
Shulga, L., & Busser, C. (2024). Employee emotional investment: An institutional logic perspective. International Journal of Hospitality Management, 122, Article 103841. https://doi.org/10.1016/j.ijhm.2024.103841
Tagiuri, R., & Davis, J. (1996). Bivalent attributes of the family firm. Family Business Review, 9(2), 199–208. https://doi.org/10.1111/j.1741-6248.1996.00199.x
Tajfel, H. (1981). Human groups and social categories: Studies in social psychology. Cambridge University Press. https://doi.org/10.2307/2066820
Tajfel, H., & Turner, J. C. (1986). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7–24). Nelson-Hall.
Waldkirch, M. (2015). Social identity theory and the family business. In M. Nordqvist, L. Melin, M. Waldkirch, & G. Kumeto (Eds.), Theoretical perspectives on family businesses (pp. 137–155). Edward Elgar Publishing. https://doi.org/10.4337/9781783479665.00015
Willson, A. E., Shuey, K. M., & Elder, G. H. (2003). Ambivalence in the relationship of adult children to aging parents and in-law. Journal of Marriage and Family, 65, 1055–1072. https://doi.org/10.1111/j.1741-3737.2003.01055.x
Zientara, P. (2017). Socioemotional wealth and corporate social responsibility: A critical analysis. Journal of Business Ethics, 144(1), 185–199. https://doi.org/10.1007/s10551-015-2848-1
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Filippo Ferrari

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright generates two different rights: moral rights and patrimonial rights that EJFB recognizes and respects. Moral rights are those relating to the recognition of the authorship. They are rights of a personal nature that are perpetual, inalienable, unseizable and imprescriptible as consequence of the indivisible union of the author and his/her work. Patrimonial rights are those that can be derived from the reproduction, distribution, adaptation or communication of the work, among others.
Authors who publish in EJFB retain the copyright of their work and grant the right of its first publication to the journal in open access. EJFB is authorized to reproduce, distribute, disseminate or communicate the work under a CC BY-NC-SA 4.0 License. This means that you are free to share and adapt this work under the following terms:
- Attribution — You must give appropriate credit to its author(s), which implie the right to be reconognized and cited correctly.
- NonCommercial — You may not use the material for commercial purposes.
- ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.


.png)


27.png)