Knowledge management, flexibility and firm performance: The effects of family involvement

  • Antonio J. Carrasco-Hernández Department of Management and Finance, University of Murcia, Campus de Espinardo, CP: 30100 Murcia, Spain
  • Daniel Jiménez-Jiménez Department of Management and Finance, University of Murcia, Campus de Espinardo, CP: 30100 Murcia, Spain
Keywords: Knowledge management, Numerical flexibility and success

Abstract

After the last global crisis, firms needed to change and adapt better to the environment. In this scenario, knowledge management is the most important strategic resource, and therefore, it is considered critical for improving firm performance.

However, knowledge management processes and the dynamic environment demand new ways of personnel management, especially a break from traditional and rigid forms of working. As a result of these experiments several innovations in work systems, managerial practices, and personnel policies have appeared. This study examines the holistic relationship between knowledge management, flexibility and firm performance in family firms.

The results show that knowledge management has a positive influence on firm performance. Also, flexibility is not significantly related to firm performance. However, flexibility is positive and significantly related to knowledge management. Furthermore, there is no linear relationship between family involvement in ownership and management, and flexibility and knowledge management in the firm.

Published
2017-06-15
How to Cite
Carrasco-Hernández, A. J., & Jiménez-Jiménez, D. (2017). Knowledge management, flexibility and firm performance: The effects of family involvement. European Journal of Family Business, 6(2). https://doi.org/10.24310/ejfbejfb.v6i2.5023
Section
Research article