Organizational learning in furniture industries on the northwest border and Celeiro regions/rs

Abstract

This work embraces an investigation through a central topic in organizations, the organizational learning, fed by a qualitative research, in the furniture industries on the Northwest border and Celeiro regions/RS integrating the Productive Extension and Innovation Program, which aims to fortify the production chain, by giving the opportunity to access the knowledge, the innovative management on the productive process, while seeking permanent quality, productivity and development. This work aims to present the characterization of the companies, from the project’s database, from the extensionist experience on the organizations. By the light of this study’s object, the field research, big challenges to operationalize the learning on the organizations are noticed, due to its complexity and subjectivity at the perspective of changes, evolution and continuum development of knowledge. The analysis of the operational processes allows to highlight certain fragilities on the actions toward the learning and management of the innovation on the studied organizations, by systemizing and outlining the structuring of rules, procedures, software acquisition, website creation, market study and interaction between different organization areas, to amplify the effectiveness, optimizing the innovation culture and the organizational learning in a highly competitive environment.