Understanding ChatGPT Adoption among Higher Education Students in Punjab, India: An Application of UTAUT2 Model

Sukhjit Singh; Pooja Singh; Vismaad Kaur

doi:10.24310/ijtei.111.2025.20219

Autores/as

Sukhjit Singh Chitkara University, India https://orcid.org/0009-0008-6915-3423
Pooja Singh Chitkara University, India https://orcid.org/0009-0004-6355-3208
Vismaad Kaur Chitkara University, India https://orcid.org/0000-0002-0112-4502

DOI:

https://doi.org/10.24310/ijtei.111.2025.20219

Palabras clave:

ChatGPT, Aceptación y Uso, UTAUT2, PLS-SEM, Educación Superior

Resumen

Este estudio examina la intención conductual de los estudiantes indios de educación superior al utilizar ChatGPT en su aprendizaje. El modelo de Teoría Unificada de Aceptación y Uso de Tecnología 2 (UTAUT2) se utiliza para investigar el impacto de los ocho factores UTAUT2 en la intención de comportamiento de los estudiantes hacia el uso de ChatGPT. Se realizó un estudio piloto con 100 estudiantes para comprobar la confiabilidad y validez del instrumento basado en el modelo UTAUT2. Utilizando un enfoque de investigación cuantitativa, se recopilaron datos de 362 estudiantes de Punjab (un estado de la región norte), India (los datos de 313 estudiantes se incluyeron en el análisis final) utilizando una técnica de muestreo intencional. Los hallazgos del estudio revelaron que PE (expectativa de desempeño), SI (influencia social), HM (motivación hedónica), Hb (hábito), FC (condiciones facilitadoras) tuvieron una influencia positiva significativa en BI (intención conductual), mientras que EE (expectativa de esfuerzo) tuvo no influyó significativamente en el BI. En el uso de ChatGPT, H y BI tuvieron una influencia positiva, pero FC no influyó significativamente en el uso de ChatGPT. El 67% de los encuestados dio prioridad al aprendizaje de herramientas de IA en la escuela. En términos de implicaciones prácticas, este estudio se suma a la literatura actual sobre ChatGPT o herramientas de IA en la educación superior, siendo útil para los académicos de la educación. Además, este estudio destaca la validación del modelo UTAUT2 para utilizar ChatGPT entre estudiantes de IES en Punjab, India. Los hallazgos de este estudio podrían facilitar los debates entre los educadores que trabajan en políticas relacionadas con el uso de herramientas de inteligencia artificial, específicamente ChatGPT en India.

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Biografía del autor/a

Sukhjit Singh, Chitkara University,

Sukhjit Singh, Chitkara University, Departament of Education

Pooja Singh, Chitkara University,

Pooja Singh, Chitkara University, Departament of Education

Vismaad Kaur, Chitkara University,

Vismaad Kaur, Chitkara University, Departament of Education

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